Account Mangager - Account Manager eAssist Employee Review

1.0
10 Sept 2015
Recommend
CEO approval
Business outlook

Pros

The only "pro" to this job is that you are working remotely so you can work from home. Beyond that, I'm not really seeing anything.

Cons

This is my first project. After 2 weeks of working very hard to clear a ton of backlogged claims from the previous month as well as starting to clear over $100k of pending claims, I received my first "paycheck" - a whopping total of $109.68 that would be split into two payments over the month. I reached out to both HR and my Team Leader with eAssist. Each of them told me to work with the other. So, basically I went from making $30/hr working for a physical office to about $5/hr working with eAssist.

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eAssist Response
10y
Thank-you for taking the time to give a review on Glassdoor of your work experience with eAssist; we appreciate the feedback from our workers whether they are employees or independent contractors such as yourself. As you know working from home is a huge plus for the hundreds of people that work with us and they save money on gasoline, clothes, lunches and childcare expenses along with being able to spend more quality time with their children and family. Many have told us that they make more with eAssist than they ever did in a regular weekly job in a dental office. When a dental office signs up they usually need us to do some major clean-up of back-logged claims and an overhaul of their insurance billing system. After this period the office goes into a maintenance mode and is much easier to manage. Reimbursement will not be immediate but after the work & time has been put in & allowing for insurances to process those claims. Sometimes it takes a month or two to see the fruits of your labor, not the first check. Building your home-based business takes time and it will not be in the black immediately. As an Account Manager you are an independent contractor and are paid a commission on insurance collections. Depending on when you start working on an office will determine your payment plus how much is collected for the office during the same period of time. Perhaps you should give it more time to see the opportunity to make more money and based on your performance and dedication be given additional responsibilities and higher pay.

Explore other reviews about eAssist

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Self-paced Work From Home Great pay Great work ethic is rewarded

Cons

You must be very good with time management You need to be discipled enough to set work and NON work hours

5.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

If you are self-motivated and care about doing meaningful work, eAssist gives you room to grow and make an impact. I have been given real autonomy to build systems, improve processes, and contribute to leadership conversations. Ideas are taken seriously. I don’t feel like a number here. The culture values trust, integrity, and servant leadership. When you show up consistently and take ownership, you are seen. There is flexibility in the remote structure, but it is not a “clock in and hide” environment. You are trusted to lead your work and deliver results. For me, that has been energizing and deeply rewarding. I’ve also been impressed with the benefits. In addition to strong medical, dental, vision, and life insurance coverage, there are wellness programs available through our insurance carrier. I participated in Omada and it genuinely helped me rethink how I measure progress and success in my health. It wasn’t just information. It was accountability and coaching that felt practical and supportive. That kind of investment says a lot about how the company values its people.

Cons

This is not a company where you can sit back and coast. Expectations are high, and development requires initiative. Because the company continues to evolve, processes sometimes change and can feel unclear during transition periods. Communication across departments can improve as we grow. If you need constant direction or prefer highly rigid structure, this environment may feel challenging.

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