Great place to work! - Customer Success Manager (CSM) digitalJ2 Employee Review

Fast moving company with great talented individuals. Tech savvy and well organized for its size. Really care about the culture and the people and are constantly gathering feedback from both clients and employees to make continuous improvements and provide a better experience. Super collaborative team environment.

Lots of changes have been made in the last year. Although they’re all for the better, it can be tough to make changes that fast.

This will probably be one of my favorite jobs. I felt challenged yet supported in my role and with the 1 on 1's that happen biweekly there is never a time that I wasn't learning or being held accountable. I loved the flexibility of working remote but I also loved how much of a family I felt apart of. This job taught me so much and I will always be grateful.

A couple of people let go unexpectedly. Although they did show compassion it was still completely unexpected, typically a job will let you know to start looking but this was out of the blue. I noticed the company was falling short but I didn't realize the sudden impact it would have. Another con (not for them specifically just for agency life in general) there are so many accounts that you are working with it's more so task based than thinking of marketing strategies