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      cxLoyalty

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      Great place to work - Retention Specialist cxLoyalty Employee Review

      4.0
      19 Jul 2014
      Retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      opportunity to advance, friendly enviroment, flexible work schedules, attractive bonuses, great health, dental, and eye insurance benefits, relaxed work enviroment, friendly people to work with.

      Cons

      Base pay lower than industry average, , too much focus on non sales related issues, pay should match industry average, few minority in upper management roles, offer more training and learning programs, focus more on sales.

      Explore other reviews about cxLoyalty

      5.0
      25 Nov 2024
      It project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      nice co-workers, great leaders, good pay

      Cons

      nothing I can think of. Unfortunately it was acquired by JPMC in 2020

      3.0
      17 Dec 2025
      Help desk
      Recommend
      CEO approval
      Business outlook

      Pros

      It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

      Cons

      Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

      1
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