Pros
Teammates generally always willing to help as much as they can Product is clearly one of the top in the industry My immediate managers seem to care bout the people below them
Cons
I had another colleague describe it as "something is just off about this place" and I couldn't agree more. On the surface, everyone seems driven, and ready to succeed; however, if you take a deeper look , you get the sense that there's a gun pointed at the back of everyone's head. And they feel it every day. This seems like it stems from the very top. A previous reviewer already mentioned it, but the Pirates/RedSox comparison has been brought up multiple times since I've started here. The general sentiment from leadership is "work above all else." I've heard the stories of not having a holiday party, about the game tables and other amenities being removed post acquisition, about team outings cut down. I'm at the stage of my career where I don't even look to those as needed perks to have at a company, but I certainly understand others do. There should be an attempt by leadership to show you value your most valuable resource (your employees). With the world we live in today, I think this is even more important. Employees should be encouraged to take time off and unplug. No one is going to die if ZoomInfo doesn't respond to them for a few hours.. Yet it's stated every meeting, every day that, if you don't work today, you better work doubltime tomorrow and the next day, or else we will all miss our number. We preach being an efficient and tactical go-to-market machine, yet the processes behind the scenes are extremely confusing and seem to turn off most customers. Automated emails (most will be sent in the sales rep's name) are constantly hitting our customer base/prospects. This is happening while we're also running our own manual "blitzes" / general outreach. It can make it challenging to be a strategic sales rep. when all of your customers are fatigued by the barrage of communication they receive. And, as mentioned above, all this motion seems to stem from the internal messaging that "we need to stay above pace" or "we are just at pace or lagging behind." It really is strange. Again, any given day you would get the impression that if we took even a day off ZoomInfo is going out of business. I would recommend sorting these reviews by "recent" and reading through them that way. A lot of the negative reviews get covered up by default. You'll also see the trend of extremely positive reviews following any negative ones. I can also confirm that new hires are encouraged to post reviews on Glassdoor during their final week of training, which just seems strange. You do not have a true sense of the company (any company) until much later on. To those that are looking to come over, check that the person who is referring you has been there for longer than their ramp period. I would say that it will also depend on who your manager is, but it truly does seem that no department or team here is spared from the boiler-room mentality coming down from the top. And for those that have been there for some time - I promise you - there are better options out there.
