Beware! ZoomInfo is a modern-day slave shop - Anonymous employee ZoomInfo Employee Review

1.0
28 Jan 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting Product, Ambitious CEO, Option to choose between a Mac and PC

Cons

Ever dreamt of toxic managers who are on your case 24x7? Want to work around the clock and still be belittled? Eager to work on 15-16 hour days on average? Look no further. ZoomInfo, the modern day slave shop is here to save the day. With disrespectful management that is looking to score points with their bosses at the expense of making you work nonstop, the Marketing and GTM teams at ZoomInfo are bringing back slavery back to corporate America that Lincoln and MLK raised their voice against. The team has undergone several layoffs without a solid reason (racism, favoritism is rampant) and management has later covered up to avoid the team morale to fall. However, most of my colleagues are actively looking for new jobs to escape the horrendous work culture. Do yourself a favor and don't even bother entertaining this company. It will be the biggest mistake of your career. Note: This is an honest account of my time at ZoomInfo. My review may or may not attract HR attention, but if it does, please ignore. Truth hurts. Really.

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ZoomInfo Response
5y
Thank you for taking the time to provide feedback. We are saddened to hear about your poor experience with us. At ZoomInfo, one of our core values is “Define New Possibles.” This means we work hard and we work fast, pushing past the limits that caused other companies to stall out. Having said that, “One Team One Dream” is also one of our core values, which means we support each other and treat our colleagues with respect. While we do not believe your opinion reflects that of the majority of our employee community, we take this feedback very seriously and will continue to work diligently to improve. At ZoomInfo, we categorically reject racism and hate; it has no place here. We have robust Diversity, Equity and Inclusion programs, including an active Employee Resource Group network, to ensure all our employees are heard, supported and included. If you have any additional perspectives you’d like to share with us, please feel free to reach out to HRfeedback@zoominfo.com. We wish you success in your future endeavors.

Explore other reviews about ZoomInfo

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Still some truly good people left.

Cons

Mismanagement and micromanagement, toxic politics, inept leadership. This company holds itself up as a leader in the go-to-market space, but just take a look at the financial results to see the truth. Constant whiplash on strategy, tactics, market segments, product offerings, you name it. Senior leadership is full of yes men, friends, and relatives who have no clue what they're doing. They usually get a year to screw things up before someone notices, and then the job cuts start flowing to make up for their mistakes. We've had a half-dozen CMOs just since the IPO in 2020. Executive leaders used to kind of lay low on the public side because it was such a bad look while the the stock price was tanking. Now they're just spending their time building their personal brands, talking a lot about AI, and cutting costs. Working at ZoomInfo means being buried by emergency requests and conflicting demands from politics-obsessed leadership who are just running on pure fear and self-promotion. A lot of people say it's the most toxic culture they've ever been a part of.

10
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ZoomInfo Response
2w
We’re sorry to hear your experience has felt misaligned with what you expected. While stock price alone is not the full picture of ZoomInfo’s health as a company, we recognize that periods of change can create uncertainty. We are continuing to innovate at a rapid pace, and as a $1.2 billion company we remain focused on the future and the opportunities ahead. Leadership evolution is also a normal part of this industry as business needs change. We feel strongly in our leadership team and its ability to guide the company forward, while also taking feedback like yours seriously as we work to continually improve transparency, accountability, and the employee experience. – Dennis Sevilla, ZoomInfo CMO
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