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      ZoomInfo

      Engaged employer

      ZoomInfo reviews

      Growth, Culture, and People - Customer Success Manager ZoomInfo Employee Review

      5.0
      24 Mar 2017
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I absolutely loved every minute of working here. They took a real chance in hiring me being that I was the youngest person on my team by probably 5 years (or close) and had no sales/account management experience, but I was motivated. After my two weeks of training my confidence had boosted significantly. Prior to starting here I had hesitance with role playing and being on an open floor where I might sound funny to other people but the training was fantastic, the feedback was extremely helpful, and I had all the help I needed. Senior management was always willing to help and were great at communicating/getting involved with tough situations I may have not had the experience to handle up front. The best part about working here is the people that I had the pleasure of working with each day. There is no other office environment like this. You can be yourself and interact with everyone around you, but when it's time to work, it's time to work. Regardless of where you are in your career I highly recommend working at DiscoverOrg. I had no intention of leaving unless my "dream job" came along and by sheer luck/timing, it did. Hats off to Henry and all senior management for creating a place like this. I'll miss everyone I worked with.

      Cons

      The Finance team is an absolute Godsend and I am forever grateful for their help. With that being said, work directly with your manager if you have any questions about your commission report. The individual responsible for putting them together doesn't like to be questioned. In this instance, a mistake was made and I asked a question about it-- but to the wrong person. It was handled poorly up front, but fixed in the end.

      avatar
      ZoomInfo Response
      9y
      We're thrilled that you had a great experience at DiscoverOrg. You're spot on that we look for motivated and successful people to join our team, and we invest in our employees with extensive and ongoing training to ensure everyone can be successful in their career at DiscoverOrg. If things don't work out .... you know where to find us!

      Explore other reviews about ZoomInfo

      5.0
      10 Jun 2026
      Ops manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Get stuff done culture. Really increased the talent density over time. Good people who genuinely care. Forward thinking on AI - most companies are not there

      Cons

      Pace can cause whiplash - but a lot of it is market conditions and the need to adapt

      5.0
      21 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

      Cons

      At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

      avatar
      ZoomInfo Response
      1w
      Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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