Potential but Plagued with Execution Issues and Culture Toxicity. Avoid. - Anonymous employee ZoomInfo Employee Review

2.0
6 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The CEO has genuine vision and is compelling in small settings. Some very talented and committed people across the org.

Cons

The culture has serious structural problems. Layoffs are reframed as reorgs with little transparency — you find out through rumors or after the fact. Strategy shifts constantly; product direction changes monthly, making it hard to build anything durable or advance your career in a meaningful direction. Career growth is real only if you’re in a high-visibility area and willing to self-promote aggressively. Doing good work quietly doesn’t move the needle. Credit-taking and territorial behavior are rewarded over collaboration. Leadership tone is a problem. The CEO has publicly berated employees during all-hands meetings, which creates a culture of fear that trickles down. People learn to stay quiet rather than raise real issues.

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ZoomInfo Response
2mo
We are sorry to hear your experience did not reflect the environment we aim to build. We take concerns about transparency, collaboration, and communication seriously. While we cannot address individual situations here, we value candid input that helps us strengthen our culture. We appreciate the time you took to share your perspective. – Chad Herring, ZoomInfo CHRO

Explore other reviews about ZoomInfo

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work at

Cons

Less opportunities of growth within the org

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
3d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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