Sucker you in with false promises, then treat you terribly over time. - Technical Account Manager Yardi Systems Employee Review

2.0
27 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits, especially health insurance

Cons

Terrible micromanagement, unrealistic expectations, lack of upward mobility, poor work life balance, average pay. They lie about all of these things upon interview, but you’re expected to work overtime (on salary) to meet their ever growing metrics. Every minute of the day has to be accounted for. I’ve had to work through my lunch break for a year straight. Poor documentation on software leads to difficulty providing correct answers to clients. No time to learn or improve due to constantly increasing metrics. I’m sure other teams might be ok, but the Breeze team is the most over-worked team in the company. It’s also not technical support based like the job title indicates. It’s accounting and customer support. Chats/phones mainly. The first year I was here was great, the next couple of years have whole teams wanting to quit from the stress. The company used to be about quality of service to clients, now it’s only about quantity of service. “How many clients can you assist a day.” They claim they’ve never done layoffs, but they silently fire people frequently so they can keep that claim.

avatar
Yardi Systems Response
1y
At Yardi we care deeply for the wellbeing and success of each employe, and we find it surprising that you do not feel more comfortable sharing your concerns directly with senior management or with Human Resources after being with our Denver location for 4 years. Our leaders strive to provide clear and attainable goals and metrics to their teams, and employees are encouraged to connect with their managers to discuss their deliverables and any additional support they may need. Time spent supporting clients is logged so we can ensure that our clients’ needs are being met and that employees can best prioritize their deliverables on well-staffed teams. Logged time includes training, peer support, as well as personal time. Employee happiness and positive work- life balance are very important to us and while we have experienced some recent reorganization last year in our Breeze teams, it would be extremely unusual for anyone in the company to be asked to work such long days. When it comes to growth and career path options, we know that providing opportunities for training, learning, and advancement are critical for employee happiness and success. Yardi offers resources such as a tuition reimbursement programs, role specific workshops, and company conferences, so our employees can continuously grow as they advance in their careers. We have zero tolerance for discrimination or misconduct of any kind, and highly encourage anyone with a concern to schedule time to meet with any member of the HR management team or the VP of HR to further discuss.

Explore other reviews about Yardi Systems

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, support, and growth

Cons

Low compensation compared to market average

avatar
Yardi Systems Response
2w
Thank you for the review! We are glad to hear that you enjoy our fun and dynamic culture, the growth opportunities as well as your supportive team! We strive to remain and employer of choice with competitive pay practices and robust benefits offerings, but we appreciate your input.
2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

If I were asked pros of this company in 2020 I would fill this entire space. Since COVID the company culture completely changed toward the negative. They have good affordable health and dental insurance. You get to leave 2 hours early on the day before a holiday. They will provide lunch in office once a week. You get to work a hybrid WFH schedule. They invest in your 401k whether you contribute or not.

Cons

Their pay is below market. I was a TAM and could have made $20k more per year with another company but wanted to stay with yardi because they weren’t publicly traded and were more stable. The culture became more stressful and toxic after covid. Yardi began a partnership with wework (see Hulu documentary) and then wework went belly up which yardi had to bail them out of. As a result yardi spent millions of dollars. To offset this terrible decision, Yardi started quietly firing people within the company. Basically, they were eliminating “overhead” without calling it layoffs because the word layoff scares clients and they’ll start looking for another software to use.

6
avatar
Yardi Systems Response
4w
We truly care about your feedback and appreciate hearing from you though some of your experiences and observations are vastly different from what we hear from our talented Technical Account Managers worldwide. Regarding the 2022 WeWork partnership, Our CEO has a proven track record for making strong business decisions that result in continued growth and success for the company, and we were thrilled to debut a new space management solution through our ‘WeWork Workplace’ partnership which solves for a dynamic, constantly evolving future of work. We are proud to share that we have not participated in any company layoffs and have added serval thousand employees to the company in the past several years as we continue to grow. We take pride in our caring, respectful, and transparent culture and genuinely encourage anyone who feels negatively impacted by something to schedule time with the VP of Human Resources to further discuss. While we are sorry you weren’t a happier employee, we genuinely wish you all the best going forward.
See reviews by: Helpful|Rating|Date|All