A company with potential - Anonymous employee Yapily Employee Review

4.0
12 Mar 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great products and in a very interesting space. Loads of new products being built and some interesting ideas being float about. Great talents. Employees are hardworking, dedicated and passionate across the board. Yapily hires well and have a great culture. Flexible wfh policies. Management teams in products and engineering are down to earth and supportive and always positive. Product development - there are some great ideas floating about and recent hires resulted in improvement in products and processes.

Cons

The company had a few unfortunate set backs recently impacting morale across the board and they have lost some great talents. It just need that one big positive break to boost everyone’s much needed confidence. Their interim COO advise and execution of some difficult decisions could have been done better, damaging the company’s culture and morale and exodus of some great talents. Her lack of experience in the execution of some of the tasks are evident and resulted in irreversible set back in culture and trust towards the management team. Given most employees level of commitment to their work (and most of us easily work beyond the 9-5.30pm) - a 25 days base holiday is very basic for a company with not much benefits on the pension or bonus front. 30 days minimum holiday a year would have make the cut. Doesn’t cost the company much and would have made a big difference with something positive to shout out on the benefit package front. Management and sales need to aligned better and explore new market and take some risks outside their comfort zone. Sales spent too much time targeting customers with little to no revenue potential. They should cut the losses and divert effort towards customers with a minimum revenue potential. Time is hard and resources are expensive and they need stronger and better partnerships.

Explore other reviews about Yapily

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I spent nearly 4 years at Yapily and having left over a month ago, I've finally had time to reflect on my experience working there. As a function of my role, I worked with people across a number of teams including engineering, product, pre-sales, strategy and leadership. It's clear that everyone has deep passion, and is tied into the collective mission. It was amazing to see everyone rallying together when we needed to think of creative approaches or overcome challenges. Yapily has a strong no-ego culture. Yapily is in an incredibly unique position with its product-market fit and commitment to the highest engineering standards, and so as a sales person I was always able to stand confidently behind the product and thus bring creativity to my stakeholder engagement. Managers and leadership are always there to support, and particularly in my last year working closely with the senior leadership team I learnt an inordinate amount and grew as a professional in so many ways. I miss the team and will continue cheering Yapily on from the sidelines!

Cons

As with any fast-growing company, there is a pressure to perform and work to the highest standard. This can be a bit daunting in the moment, but on reflection it really helped me grow as a person and I think has set me up well for my new role.

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Yapily Response
4mo
Thank you so much for your review, we really appreciate your feedback and so glad that you enjoyed your time here at Yapily.
2.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Generally a fantastic team that want to do their best Employees often form friendships due to hiring good fits A genuinely interesting industry to work in Opportunities to contribute ideas to the architecture The chance to work with some cutting edge technology Autonomous working most of the time (although some micromanagement occurs) Attempts to improve social aspects

Cons

The management team have: been condescending and belittling to employees lost their temper and shouted at employees in meetings deliberately pushed people out through restructuring hired friends and protected them when complaints were made shifted blame for negative events or mistakes while taking credit for the positives Other negatives: RTO under the guise of collaboration, even though the offices lack desks and meeting spaces Constant stream of employees (and knowledge) leaving the company employee morale completely drained and management are either blind to it or don’t care enough to do anything to address it disorganised plan as to what the product even is, constantly pivoting with no regard to how that affects the existing codebase

5
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Yapily Response
4mo
Thank you for taking the time to leave such a thoughtful and detailed review. We appreciate that you highlighted several positives about your experience , including the strength of the team, the interesting industry, opportunities to work with new technology, and the collaborative culture we aim to build. We agree that our people are our greatest asset, and we’re proud that many employees form strong professional and personal relationships here. We’re genuinely disappointed to read the concerns you’ve raised. The behaviours you describe regarding management do not reflect our values or the standards we expect from our leaders. We take allegations of disrespectful communication, favouritism, or unprofessional conduct extremely seriously. Any feedback of this nature is reviewed internally and addressed through formal channels. At the same time, we want to provide some broader context. We regularly measure employee engagement and sentiment through anonymous surveys. Our most recent eNPS score was 19, which is above industry benchmarks and reflects that, overall, employee feedback about the company and leadership is positive. That doesn’t mean every individual experience is perfect, but it does help us understand that the picture is more balanced than a single review can capture. Regarding return-to-office and workplace changes: like many companies, we continue to evaluate how to best support collaboration while also providing flexibility. We recognise that transitions can be frustrating, and we recently improved our office facilities, meeting spaces, and hybrid working arrangements based on employee input. We also acknowledge that periods of rapid growth and product evolution can feel disruptive. Our industry moves quickly, and we are continually refining our strategy to ensure long-term success. We understand that frequent change can be challenging, and we are focused on improving communication and planning so teams have greater clarity and stability. We are always open to hearing specific, constructive feedback. If you would be willing to share more detail about your experiences, we would genuinely welcome a confidential conversation so that concerns can be properly reviewed and addressed. You can contact us directly at people@yapily.com Thank you again for sharing your perspective. Feedback, both positive and critical, is essential to helping us improve.
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