Management have always been horrendous - Anonymous employee YMCA Trinity Group Employee Review

The work with the residents is great and all of them are really nice. Project workers team are friendly.

Managers don’t understand how hard it is and how demanding is the rota. They don’t sit with residents and they make decisions that impact them without knowing anything, especially on the higher floors. They treat this as a corporate and not as a charity. Managers and seniors protect each other and don’t care about the rest of the team, most of them are fake. No pay rise and no career growth.

Great staff, nice people, good place to work

Unnecessary lengthy training process about common sense stuff