Old school corporate America behind a fancy "progressive" curtain - Sales Representative Xero Employee Review

2.0
29 Jun 2021
Recommend
CEO approval
Business outlook

Pros

The teammates I have met.

Cons

Employees are put in bad situations and forced to make career decisions within matters of days, their pay and compensation changes constantly,, their sales reps are not set up for success and are unprepared when something does change. They make decisions very quickly and give little time for employees to give feedback or take in what the change means for them. Employees are scared to give feedback and in anonymous platforms when feedback is submitted it is only met with "come talk to me." Sales leaders are not very transparent. Their technology stack is severely lacking to be a successful sales rep. They are severely understaffed in their operations department making it hard to get any type of reporting, including when it comes to metrics which you are comped on. It is a huge company that feels like they are using their US sales org to test out different approaches to see what sticks. As an employee, you get all the consequences. Nothing stays constant, not even the role you may have accepted or started out with. Change management techniques are poorly executed. Finally, there is almost no opportunity for career growth. Sales managers are very poor at training and career development , and often make assumptions and put you into roles due to short headcount, not what you actually want to be doing.

Explore other reviews about Xero

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
5.0
28 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Awesome work culture. You get to meet everyone from every team in the company. Every one are so helpful. Even the people from different teams will help you to achieve your tasks. Even the managers are so helpful. Perks: Wednesday Lunch, Friday Happy hours.

Cons

I haven't faced anything negative in the company.

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