Once a great place to work, the recent turnover and lack of upper management support has left the moral extremely low. - Anonymous employee Xero Employee Review

2.0
18 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Xero has a great office ambience, and catered breakfast/lunch two days a week. Upper management is also easily reached via email if needed.

Cons

Middle management within the organization have no leadership training, which is shown by their micromanaging, adolescent management style, and unfair treatment/favoritism.

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Xero Response
8y
Thank you for taking the time to share your experience with Xero. We are proud of our beautiful work spaces, and creating an environment that employees want to come into every day. We agree we could do more to support managers and are currently investing a lot more in this area. We also encourage employees to talk with the People Experience team if there are ever any signs of unfair treatment/favoritism, or any behaviors that don’t align with our values. We are here to support employees and managers create a collaborative environment in which everyone thrives. -Julie

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5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

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