Only join as a last resort - Dealer Xe Employee Review

1.0
7 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Used to have fun and enjoyable vibe in the office (not any more)

Cons

Global management hopeless Global CFO a shocker - he should be sacked for how he has spoken with staff but management to gutless. All the good people have left Company trying to be all online but their systems & processes aren't good enough for that Management lost sight of what made the business a success - customer service and looking after employees.

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Xe Response
2y
We appreciate your feedback. As an organisation listening to our employees is key. This has enabled us to make changes to our business model, which allows us to make Xe a successful business with a culture that people want to work for and thrive in. It seems the changes made have not been as successful as we would have liked and there is more work that needs to be done to improve our operational effectiveness. Our global management team work collaboratively to ensure our clients are served well and employees are respected and well looked after. Our approach seems to have failed with you and for this we apologise. We would very much welcome a confidential conversation with you to discuss your feedback further. You can reach me via email on kay.shah@xe.com .

Explore other reviews about Xe

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great place to be. Work hard play hard.

Cons

Have to be able to ask your own questions and reach out for help.

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very active team communication, employee benefits

Cons

The HR team floods sites like these with positive reviews to drown out the slew of negative reviews that exist. You get hired to work for one company and end up responsible for that role across Xe, Ria, Dandelion, John Lewis, and whatever other brands they spontaniously absorb. Pay does not reflect work effort expected. Rely heavily on AI generated content with little to no sense checking. Denver office is NOT diverse. It's extremely clique-y and the price to enter the club is not worth the trouble. Xe and Ria are nepotism's best friends. They're unpredictable, make decisions that break downstream systems without care, and will radically change your responsibilities at the drop of a hat. Do not recommend.

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