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      Wrike

      Engaged employer

      Wrike reviews

      Great start in CSM, but unstable company - Enterprise CSM Wrike Employee Review

      3.0
      9 Oct 2024
      Enterprise csm
      Recommend
      CEO approval
      Business outlook

      Pros

      -Flexibility -Competetive pay -Opportunity to work with really cool companies

      Cons

      -Unstable company -Too many internal processes -Lack of diversity, specifically POC and WOC

      avatar
      Wrike Response
      1y
      Thank you for sharing your feedback. We're happy to hear that you value our competitive compensation and work flexibility, and that you enjoy working with our awesome customers! We recognize the company has been through a series of changes in recent years, which can create feelings of instability; however, many of these changes have been instrumental in our company's growth, and we strive to support employees through periods of instability as best as possible. We also thank you for your feedback about diversity. While we have programs focused on supporting women and employees of color, such as ERGs, we recognize increasing diversity is an opportunity for improvement. If you would like to discuss any of your feedback further, please don't hesitate to contact your manager or HRBP. Thank you for being a part of Wrike and for contributing to our shared success! Mackenzie, HRBP

      Explore other reviews about Wrike

      5.0
      17 Dec 2025
      Sr customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive Management: Leadership is approachable, transparent, and genuinely invested in employee growth and success. Regular feedback and open communication foster a positive work environment. Collaborative Team: The team culture is highly collaborative, with colleagues who are both talented and willing to help. There’s a strong sense of camaraderie and shared purpose. Positive Workplace Culture: Wrike promotes a culture of inclusivity, innovation, and continuous improvement. Employee well-being and engagement are clearly prioritized. Industry-Leading Product: The product itself is robust, flexible, and consistently evolving to meet customer needs. It’s rewarding to represent a solution that delivers real value to clients.

      Cons

      Structured Oversight: At times, there is a high level of oversight and process adherence, which can limit autonomy in decision-making. While this ensures consistency, it may occasionally slow down innovation or responsiveness. Limited Training on Procurement Processes: There is a noticeable gap in training related to the procurement process, which can create challenges during customer renewals. Enhanced resources and clearer guidance in this area would help streamline operations and improve the overall customer experience.

      avatar
      Wrike Response
      3mo
      Thank you for taking the time to share such thoughtful feedback and for recommending Wrike. We’re very happy to hear your positive experience with supportive leadership, collaborative teams, our culture, and the product itself. We also appreciate your input on the level of oversight and the need for more training around procurement. Insights like these are valuable as we look at how to balance structure with autonomy and where to deepen enablement for our customer-facing teams. We’re glad you’re here and contributing to our customer success organization. If you have further feedback, please feel free to contact your manager or HR. Thank you, Mackenzie, HRBP
      4.0
      15 Jun 2026
      Sales acount manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Had a good Work life balance

      Cons

      Had a constantly changing book of business

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