Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Wrike

      Engaged employer

      Wrike reviews

      Dream Company! - Customer Success Wrike Employee Review

      5.0
      8 Dec 2020
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      I continue to feel so blessed to work for Wrike. It's an incredible place to work and I've never experienced anything like it in my career. As a working mama, Wrike has made the hardships of working full time while also having a family completely doable. They are flexible with me whenever I need, and have never asked me to sacrifice my family for the sake of work. My boss is understanding and encouraging of my role as a mama. We have a great maternity leave policy and offer many benefits and additional supplemental leave pay on top of the standard state mat leave offerings. They take care of their employees, from paying for our benefits 100%, monthly snack boxes delivered to us monthly while we are remote (previously daily catered lunches in the office), and open communication. This is the best company culture I have ever seen and I'm so thankful to call my coworkers some of my best friends. I hope to stay at Wrike long term in my career, as I can't imagine anywhere better!

      Cons

      No 401k matching, career paths/promotions/raises could be more consistent and handled better

      Explore other reviews about Wrike

      5.0
      17 Dec 2025
      Sr customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive Management: Leadership is approachable, transparent, and genuinely invested in employee growth and success. Regular feedback and open communication foster a positive work environment. Collaborative Team: The team culture is highly collaborative, with colleagues who are both talented and willing to help. There’s a strong sense of camaraderie and shared purpose. Positive Workplace Culture: Wrike promotes a culture of inclusivity, innovation, and continuous improvement. Employee well-being and engagement are clearly prioritized. Industry-Leading Product: The product itself is robust, flexible, and consistently evolving to meet customer needs. It’s rewarding to represent a solution that delivers real value to clients.

      Cons

      Structured Oversight: At times, there is a high level of oversight and process adherence, which can limit autonomy in decision-making. While this ensures consistency, it may occasionally slow down innovation or responsiveness. Limited Training on Procurement Processes: There is a noticeable gap in training related to the procurement process, which can create challenges during customer renewals. Enhanced resources and clearer guidance in this area would help streamline operations and improve the overall customer experience.

      avatar
      Wrike Response
      3mo
      Thank you for taking the time to share such thoughtful feedback and for recommending Wrike. We’re very happy to hear your positive experience with supportive leadership, collaborative teams, our culture, and the product itself. We also appreciate your input on the level of oversight and the need for more training around procurement. Insights like these are valuable as we look at how to balance structure with autonomy and where to deepen enablement for our customer-facing teams. We’re glad you’re here and contributing to our customer success organization. If you have further feedback, please feel free to contact your manager or HR. Thank you, Mackenzie, HRBP
      4.0
      15 Jun 2026
      Sales acount manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Had a good Work life balance

      Cons

      Had a constantly changing book of business

      See reviews by: Helpful|Rating|Date|All
      Related searches: Wrike jobs | Wrike salaries | Wrike benefits | Wrike interviews
      Wrike reviewsWrike Customer Success reviewsWrike review