1y
It’s so disheartening to read this review posted on a public website like Glassdoor, especially knowing that nearly everyone who works here understands how much we care about our entire team. As a company, we value authenticity, open communication, a strong belief in taking ownership of your own work-life balance, and the complete opposite of micromanagement. If you ask anyone on our leadership team, they’ll tell you that two of their favorite things about working here are the people and the freedom/autonomy they have.
We (myself included) will be the first to admit that we’re not perfect, but giving us a 1/5 feels like pure spite rather than an accurate reflection of what it’s like to work here. I know for a fact that not a single current employee in the Americas (USA/Colombia) would agree with or write a 1/5 review like this. Since you are a possible former employee, it’s clear you’ve been hurt, and it truly hurts me to know that.
As mentioned above, our culture is the opposite of micromanagement or dismissing employee feedback. That said, just because we receive feedback doesn’t mean we should implement all of it. Every decision we make is carefully considered based on how it will impact our culture, the company’s vision, the quality of our services, etc. No company or manager should implement every piece of advice they receive. That’s just bad management and I’ll say it publicly: implementing all feedback is something we’ll never do but listening/reviewing all feedback is.
It’s true that we don’t have an HR manager in the US, but that doesn’t mean we lack HR support. We have a strong, well-trained management team and established processes that handle all our HR needs.
Were you the best fit for White Rabbit Group? No—and that’s okay. I don’t believe there’s a single company culture on this planet that fits everyone. Many people love working here because their values align with ours and we will continue to hire against that.
I wish you nothing but the best and hope you find a company culture and role that’s the right fit for you. Truly, that’s all I want for everyone, whether that is here at White Rabbit Group or somewhere else. We’re also grateful to review this feedback and see what we can do better at from your viewpoint.
Greg Bellinger
CEO