Not worth it - Contact Center Representative Westerra Credit Union Employee Review

Good pay, PTO, growing company, new forward-thinking cheifs.

Training is a work in progress, company is still cleaning up messes from poor decisions of former cheifs, branch employees work 6 days a week when working Saturday.

Good coworkers trying to make the best of incompetent leadership.

Toxic work environment. 100% turnover of entire C-Suite within a year. 4 CIOs within 2 years. Incompetent current CIO and CEO, promising to "double the size of the credit union in 5 years". It's a joke, but the sad thing is the also-incompetent board of directors believes it. Cut throat middle management and ill thought-out hires make it impossible to pursue any rational goals. In the last year they terminated their DEI program. Do yourself a favor and avoid this institution.