Worst management ever. Dying company. CEO thrown out. - Vice President Western Union Employee Review

1.0
1 Dec 2021
Recommend
CEO approval
Business outlook

Pros

CEO was fired. MOst of his staff will very likely be fired soon once the new CEO sees how incompetent they are. Benefits are pretty good, but not worth being at a dying company.

Cons

There are many nervous executives in Denver and around the world as the Board of Directors finally came to their senses and replaced the CEO. He and his cronies have singlehandedly taken this company into the gutter while making himself and his buddies millions while treating the people like commodities. I'm part of WUBS and am being sold off, thank goodness. They took credit for a MasterCard deal that Western Union had nothing to do with. They are selling the future of the company. After the sale is complete, you will see the new CEO get rid of 25% of executives. All EVPs will be gone along with the leadership. That's how bad they are. Look at the stock price. Look at it. This company grows by increasing dividends. They have nothing to offer and were asleep at the wheel while fintechs ate their lunch. Sure, Transferwise is tiny compared to WU, but give them time. They'll take over. So sad to see what could have been a tremendous company go down the drain.

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Western Union Response
4y
Thank you for sharing your thoughts. It's good to hear that our Benefits are appreciated, as we focus on supporting our employees' needs worldwide. However, we are disappointed to read through your cons. We are excited by the energy and vision coming from our new CEO. As we enter the next chapter of our proud 171-year history, we are confident that our leadership will build upon our strong foundations to expand our impact, increase our reach, and accelerate our pace. That said, hearing from all levels of the organization is important, and we will share your feedback with relevant teams to help improve the employee experience. We wish you the best for a successful onward career.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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