A mixed bag, ok if core MT but working on new things a challenge - Anonymous employee Western Union Employee Review

3.0
13 Aug 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunities to move in the company, if you look for it yourself. Comp and benefits acceptable, high integrity coworkers.

Cons

The company is regularly changing direction, does not show commitment or ability to succeed in any new products outside of core MT. Career management support is minimal.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

See reviews by: Helpful|Rating|Date|All