2.0
30 Dec 2016
Current employee, more than 5 years
Omaha, NE
Recommend
CEO approval
Business outlook
Pros
Leadership recognizes the areas that need to improve and have been working the past 24 months to change culture. The technology is best in class and we are starting to see the value of data and analytics.
Cons
Leadership is constantly changing direction and priorities, which is impacting progress and results of the needed change. We seem challenged to make the change from call center to a technology company.