Pros
Good benefits, ample PTO after 10 years, steady work
Cons
Micromanagement, favoritism, lack of professionalism in management, back biting, unreasonable goals, procedures change daily, managers unable to perform tasks that are expected to be handled by employees so you are on your own if a problem comes up, metrics are king, bonuses are based on unrealistic expectations, training rarely applies to actual job duties, loan processing program is cumbersome, software is struggling to be relevant, raises are minuscule. And all of this criticism comes from a 20 year employee who finished their last year of work as the #1 Processor on their team and earned a six figure income that year in spite of everything. If my numbers weren’t so good, I would have been furloughed, but I managed to do things my way and succeed. During my last 3 years at Wells Fargo, I had 8 managers. My job was not for the faint of heart.