Pros
I have some background in the agency space - I interned a traditional agency and spent a couple of years at another digital agency before joining WebFX. WebFX is definitely unique, mostly in a positive way. The company is very business focused...what I mean by that is the office is quiet, hard work is encouraged, not a ton of collaboration in person, everything is tracked to the decimal point on client campaigns and employee programs. It's not a surprise that the agency is doing well and attracted investment capital. The other 2 agencies I worked at did very little of this and everything was done by random meetings and constant firefighting. WebFX has also done a good job with hiring IMO. My coworkers are all fantastic people and help bring good vibes to the office and any interactions with them. As the company as grown and expanded, the quality of the team has remained very high. The original founders and owners are still very involved with the company day to day and are transparent with any bigger changes, which I appreciate.
Cons
Some projects take longer than they should, especially ones with multiple teams involved. There needs to be an emphasis on increasing the pace. More information about employee programs that is easier to access. More documentation in general like other reviews have stated. Growing pains are evident here and there. Constant building construction and IT changes that you have to adapt to.