A Future with Wave - Customer Support Hero Wave Employee Review

5.0
1 Mar 2017
Recommend
CEO approval
Business outlook

Pros

- The entire team is full of incredibly dedicated and motivated individuals all working towards the same goal. Every single person I've met is so driven and smart, it's truly inspiring and will be so helpful to me in my career development (and life in general!). Everyone is also super helpful and approachable. - The culture they've created is amazing (e.g. social events, activities, etc.), and the fact that they have maintained it as they grow in size is remarkable! - Management really cares about your growth, both personal and professional, and will work with you on your goals. They encourage you to try new things, and will help you if you are looking to grow or expand on a new skill (e.g. with the Mentorship program). - The interview process was really cool, and different than what I've experienced in the past. You will first get a call from their wonderful HR person, followed by (potentially) a second call and then an in-person interview. The interview is longer than usual (a couple hours or so). The goal for them is to see if you'd be a good fit, so you will have questions that are targeted towards your expectations, goals, and experience, but also about who you are as a person! It was a fun interview, and I wasn't as nervous as I usually am. - If you're looking for a company to grow with, and be excited to get up for work everyday, this place is for you!

Cons

I honestly can't think of any, this is really only a con if you're not looking for this type of organizational structure: - Management really trusts you to do your job, and won't necessarily be on top of you to complete your work - not for someone who needs constant supervision.

Explore other reviews about Wave

5.0
25 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Nice environment with comfortable workspace and good people.

Cons

Days could get repetitive sometimes.

1.0
26 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It used to be fun

Cons

The CEO and H&R Block have ruined this company

9
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