Horrible Company - IT Specialist Wallwin Voice and Data Network Employee Review

Not many, pay is reasonable, company vehicle provided for some emplyees

Unless you are absolutely desperate for a job I would advise you to stay away. They treat their employees like crap. Management is clueless in all aspects of how to run a business. Management has no clue who works hard at job sites and who does not because they are never there to see it. As a result, most of the time they choose the wrong employees to lay off or cut. Management talks behind employees back to other employees. Promises are made but never kept. When business is slow they lay off the field staff but keep all office staff, makes no sense. Too many office staff which is one of the reasons why the company continues to lose money. Estimates on jobs are rarely accurate, another reason for loss of money, but of course they blame the techs for it. Techs are blamed for every problem within the company, does not matter whose fault it really is, office staff can do no wrong. Not a company for a career, more of a stepping stone to further yours. I can not see this company being around for long. It has been operational for over 10 years and still only has about 6-8 field techs, not much growth, but not surprising when you look at the so called "management team". They have more office staff then they do field techs, that should be a sure sign to management that something is wrong.

Good location and good clientel. Wallwin is small company with opportunities to grow. Management is very approachable and try to help their on-field technicians as much as possible. If employees are reliable and responsible management provides support and flexibility.

Often it seems that penny crunching can takes priority over providing excellent customer service. At times management fails to recognize the importance of ensuring employees are recognized for their work. Benefits are minimal and most tools are not provided. Employees are not always paid for their time spent training. A little more effort in ensuring employees are satisfied should lead to improved employee commitement and dedidication to the company.