Pros
The co-workers were all genuinely great people and many of them are still close personal friends.
Cons
The business approach of Wallaroo seems to be "promise it now, figure it out later". These promises are rarely feasible or sincere, which leads to a lot of clients feeling entitled to services above and beyond what they paid for, and many employees being stuck at a salary well below their worth. Revenue sharing, semiannual raises, and quarterly bonuses were all promised during my time at Wallaroo, but none of these policies were actually administered. Management boasts about having a robust benefits offering beyond insurance and retirement savings (Doordash credits, a Calm subscription, etc.) and points to these benefits as a justification for low pay. This is disingenuous, as the monetary value of all these benefits would be covered (and then some) by a 2% raise for even the lowest-paid employees. Employees are seen as entirely replaceable, as new interns are routinely brought in from the university down the street to replace longtime employees looking for growth/raises. These students are then offered low salaries on the empty promise of future growth. This was the case for me. I started as an unpaid intern and when I let management know that my internship requirement was met and I wanted to talk about starting as a paid employee, they initially pushed back, insisting that my internship was too short. I was eventually hired full-time at a rate below market value on the promise that my salary would improve quickly if I performed well. I never received any kind of raise, even after having 4 separate conversations with management on the topic. During one of these discussions I asked what I could do better to merit a raise, and was told "you know your own strengths and weaknesses better than anyone else, so I encourage you to reflect on them and work to improve". He then told me he would have a number for me in the next few days. A week went by with no news, so I sent multiple follow-up messages in the following days. They were all ignored. My co-workers at Wallaroo were some of the most talented and hardworking people I've worked with, and we all often had to go above and beyond to try and satisfy the unrealistic promises made to clients, sometimes being required to do things outside of our job descriptions that we had no prior training for. Rather than being rewarded for our efforts, the profits Wallaroo made went into a variety of new personal ventures for the CEOs. There is no HR department either, so these issues as well as issues with diversity and inclusion could not be properly addressed and were most often downplayed or outright ignored by management if/when discussed. Wallaroo will not invest in you, no matter what lip service they pay to the importance of their employees.