Pay cuts to existing employees to raise starting pay for new employees - Customer Service Associate Walgreens Employee Review

2.0
29 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Management does recognize the need to have persons willing to do their job put on shifts with those who will not work. This evened out stress situations.

Cons

In October 2019, Walgreens claims and did increase starting pay by 50 cents per hour. What the company has failed to disclose is that long term employees (associates) were reduces to the same hourly pay as new associates. Therefore, any prior increases and that due in October, 2019 were wiped out. In addition, vacation hours earned by very long term employees was reduced to match that of shorter term employees. Very sad to see a co-worker reduced from earning vacation ,after fifteen years of service, to the same as some working five years. Pay attention to the multiple times per year where associates ask customers to donate to charities. Associates are pressured to meet goals, even if it means insulting the customer in to giving.

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5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Simple tasks Repetitive tasks Employee discount

Cons

The customers are sometimes rude

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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