A value led company at its heart but cumbersome and slow - Retail Strategy Manager Waitrose Employee Review

4.0
26 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Long term view often taken Ethics & sustainability high on the agenda Customer service is great They do care about partners The staff discount and other quirky perks can make a difference

Cons

Slow slow slow 20 years behind competition on a lot of aspects of retail Not great pay Seems like a bloated company, too many people, too many teams, lots of crossover Not laser focused on KPIs

Explore other reviews about Waitrose

5.0
28 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

3.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

good place to work all round

Cons

bad place to work sometimes

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