It used to be a great place to work! - Salesperson Waffle House Employee Review

1.0
5 May 2025
Recommend
CEO approval
Business outlook

Pros

The customers are awesome for the most part! You make good money.

Cons

You're nothing but a number to them, you're family and health does not matter at all! Management act like they're better than you! They will not even speak to you, unless it's to tell you what you're doing wrong. You don't receive credit card tips daily, you have to wait until you receive your paycheck! They charge you daily for food (out of your check) even if you don't eat! If you're having problems, you best get over it, they don't address any issues. A lot of work drama! Not a good long term career if you're in the clique.

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Waffle House Response
1y
Thank you for sharing your thoughts and for your years of dedication to the team. We truly appreciate hearing that the customers were a positive part of your experience and that you enjoyed the earning potential. However, we are deeply concerned to learn about the challenges you faced, especially regarding management’s approach and the lack of recognition for your hard work. Feeling valued and supported is essential for any team, and we understand how the issues you mentioned can create frustration. Your feedback about the importance of positive reinforcement and the need for management to show more care is incredibly valuable. We take this seriously and will work on fostering a more supportive environment for all our Associates. We encourage you to reach out directly through our contact form at https://www.wafflehouse.com/contact. Thank you again for your feedback and long-term commitment to Waffle House. We’re here to support you in your career and growth at Waffle House.

Explore other reviews about Waffle House

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work hard hours very demanding on the body

Cons

Better pay for labor more time offf

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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