Pros
Benefits if you can get them, 401K, Pension, Paid Time off
Cons
No raises for phone agents, given Oreos for employee appreciation day, little to no communication regarding the vision of the company, except to make money. Endorsing not actual doctors like Dr Phil and Dr Oz to dup people watching cable to call Tranzact to buy health insurance. WTW is like Coke and Apple that have slick marketing campaigns to make them look good, but when you look behind the curtain it is a mess