Incomparable experience - Horeca-manager WONDR (Netherlands) Employee Review

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

to begin with, this is a really special place full of special people. You got to work with young and interesting people. everybody is different and hear your personality is celebrated. Not a single day is the same as the previous one. You have different positions and different tasks to do every day, and since this is an experience in a horrible environment. The main focus is on the guests. People from all over the world come to visit that’s what it makes this place, so special and so dynamic. There is room for everybody and also you get to choose the time and days where you want to work having an app where you can feel your availability and the management team will work around you to give you shifts within your availability. This makes really a difference if you are studying or have another job or have a business on the side. From your colleagues to the management team to the funny work, this place is really an amazing place to work at.

Cons

Since this is one of the main experiences in Amsterdam, the amount of guests that visit per day can reach and even get over 2500 guests. This means that you can get really busy. We are really focused on making every single guest happy and help them with whatever they need. So if you are a person that struggles with the crowds and a fast working environment you might have some difficulties, but the management team always work around you and try to find the best position where are your strengths and talents will shine. Not all the positions are feeding the customers, and that’s why there’s also room for more relaxed positions, but that’s something that you would work around with the team.

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WONDR (Netherlands) Response
1mo
Thank you for taking the time to share your experience and for your kind words about working here at WONDR. We’re happy to hear that you experienced the team spirit, variety in the work and flexibility as positives during your time with us. Creating an environment where people can be themselves and where strengths are recognised is something we truly value. You’re right that working in a busy guest-focused environment can be fast-paced, and we appreciate you highlighting how the team supports each other through that. Thank you again for your contribution during your time with us, and we wish you all the best in your future career steps. Team WONDR

Explore other reviews about WONDR (Netherlands)

1.0
22 Jan 2024
Recommend
CEO approval
Business outlook

Pros

There are any pro side.

Cons

There are numerous drawbacks, and the foremost issue is the individual in charge of HR lacking the necessary HR background, resulting in zero support. Additionally, the Experience Management team exhibits power-hungry and sociopathic tendencies, necessitating preparedness for a power struggle rife with anger and threats.

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WONDR (Netherlands) Response
3mo
Thank you for taking the time to share your experience and we are sorry to read that your time at WONDR felt this way. As an experience-driven venue operating within the hospitality industry, our work environment is dynamic, operationally focused, and hands-on by nature. Many roles require flexibility and active involvement on the floor to ensure we deliver the level of hospitality experience our guests expect. While we understand that career preferences and ambitions can evolve over time, our organisational structure is built around the operational needs of the business, and we are not always able to create or reshape roles beyond what those needs require. We respect that this was your personal experience; however, the characterisation of our teams and leadership does not reflect how we see ourselves or how we aim to operate. We take concerns related to leadership behaviour, team dynamics, and HR support seriously. Our HR function is in place to provide professional and confidential guidance, and we continuously review our processes, communication, and internal support structures to strengthen the employee experience. Here at WONDR we strive to maintain a respectful, inclusive, and collaborative workplace where people across departments feel supported and valued. Our team is made up of individuals from diverse backgrounds and we remain committed to fostering a culture built on professionalism, mutual respect, and shared responsibility. We appreciate you sharing your feedback and wish you nothing but the best in your future career. Team WONDR
5.0
4 Jan 2024
Recommend
CEO approval
Business outlook

Pros

amazing colleges and even better salary

Cons

it can be very busy during the summer

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