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      WNS

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      WNS reviews

      DO NOT GO HERE - Customer Service Representative (CSR) WNS Employee Review

      1.0
      4 Jun 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Teammates and Salary (depending on ur experience)

      Cons

      Departmental communication (seems like they are not aligned). You will be punished by something that you aren't taught in the first place (how will you know) No HR discussion and in the first 3 days you will do nothing. You'll just stare in other people since ur equipment is not even prepared yet (meaning you are not trained in that 3 days)

      Explore other reviews about WNS

      5.0
      18 Feb 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      None. All managers are great.

      2.0
      8 Apr 2026
      Sr. associate ops.
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is okay. The benefits are okay.

      Cons

      Never give raises. Micromanaging. Bereavement pay is 2 days for immediate family. PTO is minimal. No opportunity for growth/upward movement.

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