Good company to work for with a fair, friendly and supportive management team. - Tier II Technical Support VoIP Networks Employee Review

I’ve been impressed with the senior leaders who always interact with all employees regardless of rank. They’ve all demonstrated deep passion for the company’s continued success, and are taking actions on several fronts to stay on the cutting edge. They've also shown excellent commitment for increasing employee satisfaction and career opportunities. My immediate leader is excellent; he is proactive and involved (while still giving plenty of space for me to do my job). He’s professional, logical and communicates in a direct and up-front manner. My colleagues are sharp and very skilled, they all work hard while still being friendly and are always willing to answer a question, demonstrate something, or provide assistance. When I was new I felt immediately welcome. Our group has a nice sense of team and we’ve had many lunches and several social outings after work. It's been and continues to be an excellent experience.

I do not have any cons, that’s why I am still here after 10 years.

Free Pizza when we went to their main office . The mid-level personnel are very nice and good to work with.

The place stinks and and treat their salespeople like idiots. You have these know it all managers both in the main office and New York location who think and believe they can out sell and out business anyone in the telephone business or their clients. They tend to overprice the products and services and if they learn they are losing the deal, immediately and dramatically drop their pricing. Very much micro-management to the extreme to the sales force.. All the managers who also sell themselves grab the prime leads for themselves from the manufacturers. The position of the newer salesperson is to primarily prospect and cold call for opportunities. They seem to keep their newer and more recent sales people 2 to 6 months and let them go without the slightest hint or notice or warning. No Severance. None. They hired three experienced and qualified sales people on the same exact day and fired all on the same exact day for an entire employment period of ten weeks.