Driving the struggle bus not the blood bus. - Phelbotomist/Lab Support Tech Vitalant Employee Review

2.0
25 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Pay range for work expectations.

Cons

Lack of support from upper management. Lack of appreciation and recognition of goals that are meet. ( once goals are acheived staff is counciled on how proformace could improve and goals are set higher ) Lack of opportunities to advance in company. Poor staffing that leads to burn out and poor customer service. Upper management disregards employees needs. Work like balance is only for upper management who are dismissive and deconeccted from hourly employees.

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Vitalant Response
1y
Thank you for your feedback and for your 3 plus years of service at Vitalant. We’re glad to hear you found the pay aligned with expectations, but we’re sorry to learn of your concerns regarding management support and recognition. Your input helps us identify areas for growth, and we are committed to improving employee support, advancement opportunities, and appreciation efforts. If you would like to share more about your experience, we encourage you to reach out to local HR directly. Your insights are valuable to us as we continue striving to create a positive workplace for all. Thank you for your time with us, we wish you the best.

Explore other reviews about Vitalant

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun team to work with

Cons

None at this time, thanks

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Vitalant Response
3w
Thank you for your review and for being part of the Vitalant team for more than eight years. We are happy to hear that your team helps make Vitalant an enjoyable place to work. The dedication, collaboration, and support our employees provide each day are essential to our mission and the patients who rely on us. Thank you for your continued commitment and for the impact you make. Your contributions are vital.
1.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The pay was nice and some of the coworkers were great to work with.

Cons

It’s a for profit company hiding behind a non profit mask. They don’t care about their employees or the patients they’re supposed to care for. The coworkers I worked with directly in my lab were amazing, but the people in the reference lab were extremely rude. Heaven forbid you call the reference lab on a Saturday and the on call tech has to come in to work on a stat sample. You instantly become their verbal punching bag, especially if you interrupted their grocery shopping. Policies change randomly and nobody bothers communicating anything properly. We used to get 5.25 hours of PTO every two weeks, then they changed it to 3 hours of PTO. If 1st shift is short staffed, they constantly pull people from 2nd and 3rd shift, leaving those shifts short too. But when 2nd or 3rd shift is struggling, nobody from 1st shift ever stays to help. People also get fired out of nowhere, then they turn around and hire less qualified friends and family members to work in the lab. They’ll fire someone with degree in medical laboratory science and who has been there for 3 years claiming they “don’t meet minimum requirements,” then hire the director’s friend with a computer science degree a week later.

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Vitalant Response
1mo
Thank you for sharing your feedback and for your years of service supporting our mission. We’re glad to hear you had positive experiences with some of your coworkers and found the work meaningful. We recognize the importance of strong communication, consistent leadership support, and a respectful work environment across all teams and shifts. Feedback like yours helps provide insight into areas where we can continue improving the employee experience. We encourage employees to raise concerns directly with leadership or HR so they can be appropriately reviewed and addressed. We wish you the best in your future endeavors.
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