Great coworkers, exhausting management culture - Sales Associate Visual Sound Employee Review

1.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Many of the employees here are genuinely talented and hardworking. The engineers, technicians, and project management staff know their craft and care about doing good work. The people you work alongside day to day are supportive and collaborative, and the technical capability within the team is strong.

Cons

If you enjoy meetings, you will never run out of them here. It is common to have meetings to discuss the many issues, meetings to prepare for other meetings, and occasionally meetings about how the previous meetings went or to plan the next meeting. By the time the meetings end, the actual workday is just beginning midway through the day. The management approach is extremely hands on, and not in a good way. Experienced professionals are hired for their expertise, but decisions often require multiple layers of oversight, and are oftentimes wrong. At times it can feel like trying to drive a car while someone in the passenger seat keeps reaching over to adjust the steering wheel. The workplace environment can also feel tense at times, as many employees are cautious about making decisions without approval. Imagine a room full of capable adults quietly doing their work while everyone double checks whether something needs another sign off before moving forward. That tends to describe the general atmosphere. There is also noticeable turnover in certain leadership roles. New managers occasionally come in with ideas for improving processes or modernizing operations, but implementing meaningful change can be difficult. The result is that initiatives sometimes stall before they have a chance to gain momentum. The company clearly has talented people and the capability to accomplish impressive work. However, the overall structure can make it feel a bit like trying to run a marathon while someone periodically asks you to stop and explain how you plan to finish the race

Explore other reviews about Visual Sound

5.0
28 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My experience at Visual Sound has been undoubtedly a positive one. There are some truly incredible managers onboard here and I have co-workers that have become like family to me. The CEO is exceptionally hardworking and passionate about the AV industry. She works around the clock and is on-site every single day, which is rare to find in this day and age. Contrarily to some CEOs I've dealt with during my career, Karen will always show up for her team and won't hesitate to get her hands dirty. She knows the in's and out's of the industry and that can be intimidating for some people, especially as a strong female in a male-dominated industry. You can't fault someone who wants their employees to share her strong work ethic, represent VSI well, and partake in her unwavering determination to succeed. There's a reason why VSI has been in business for 60 years and has been successful in building a large, loyal client base. If you've ever worked in AV, you'd understand that it's incredibly difficult to succeed in this industry and there's significant competition. You have to be able to compete with the heavy hitters out there and she does just that. She will not tolerate anything less than the best and has established a savvy team behind her. Personally, I find that something to really respect.

Cons

None that I can think of.

1.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The employees are the best part of the Visual Sound experience as they are good people, extremely talented and doing the best they can given the unfortunate CEO circumstances.

Cons

CEO makes business decisions based on emotions and not best interest of the employee or the company. CEO is clueless of her negative and demeaning behavior. CEO holds no accountability for her actions and continues to blame others. CEO micromanages and is too involved in everyday business. CEO does not empower; she rules by fear and tries to take your power. CEO is a hindrance to the success of the employees and the company. CEO shows up late for meetings, meetings take too long and are not productive use of time. CEO is rude during meetings - you never know what is going to set her off. CEO not only puts down general employees, but also C-Level executives right in front of others. CEO can be verbally abusive during group calls or in person meetings which makes it extremely uncomfortable for everyone. After the meeting or call, colleagues genuinely care and feel bad so they reach out to see how the targeted employee is doing. CEO gives false hope and continuously breaks promises.

3
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