Pros
Its money in a bad economy ... made triply bad by the fact that its in Michigan. They work with you on scheduling as long as you give them more than 3 days notice.
Cons
Everyone working there is considered an Independent Contractor even though we really aren't. The managers and owner exercise complete control over everything done, leaving the Techs absolutely no say or judgement in a job. We aren't guaranteed work. Jobs are given out by a priority list; certain techs always get the jobs even on slow days while the rest of us are sent home. Even if the job originally belonged to you, a tech higher up the priority list will be given it and you'll be backcharged for them sending someone else out. The people that work there are some of the best people you'll ever meet. That being said, I wouldn't get too attached to them as the turn over is ginormous. Many techs do not last a month simply because of the nature of the job. Even the people that make it through the month and stick around are regularly let go for reasons which often leave them scratching their heads. The owner tries to blame the turn around on Dish's unreasonably high standards; having as high as a 9/10 Customer survey score is grounds for suspension or dismissal because it falls below Dish's required 9.75/10. It does not help that the owner constantly belittles and berates the techs by email and in company meetings and imposes rules that makes people not even want to work there. The pay is abysmal. They say you can make upwards of $1000 a week doing this job which may be true; what they fail to mention is that they'll take at least half of it back in fees, (Backcharges - Internal and Dish mandated, Parts, Van Rental, Gas). Sometimes you'll even end up owing the company money after working a 75+ hour week. The worst part is probably the Gas though; as you have absolutely no control over where they send you. They do try to be fair, but I have spent over $800 in a month on Gas as they regularly send me from one end of their coverage area to the other (around 150 miles). Training wasn't paid. So you can spend upwards of a month putting in 75+ hours/wk for free just to get "trained". When I first started, several techs quit to go work for another company that paid better. The Managers made a show of telling everyone that they were filing to blacklist one of the techs from ever working for dish again, and suing another for breach of a no-compete clause in our contracts; just to scare everyone else into not leaving.