Great atmosphere and peers, Awful, awful pay. - Service Manager/Gym Instructor Virgin Active Employee Review

3.0
1 Aug 2013
Recommend
CEO approval
Business outlook

Pros

- Great atmosphere - Staff and peers are awesome and it feels like a family - Free gym membership for you + 1 friend - Discount scheme called "TRIBE" - Training and further education courses paid for (there's a catch)

Cons

- Long hours (usually 2 or more hours longer than your shift) - Awful, awful pay (Virgin pays most staff and duty managers minimum wage) - No bonuses (only Tribe "discounts") - If you take up training through the company, you are locked to them for 1 year or you pay it all back in full if you leave. - Most courses are "Virgin" courses, so are not recognised by other clubs/gyms - You WILL work every weekend (almost guaranteed) which leaves you with no life outside the gym

Explore other reviews about Virgin Active

5.0
6 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Great company with great service

Cons

Could use some improvements in some areas

4.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

You able to triple your basic salary if you work hard

Cons

Long working hours including working on weekends and holidays

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