2.0
9 Feb 2015
Former employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
Great Pay. Good Benefits. Great Discounts on service.. Great People. Fantastic 401k program. World-Class training department and commitment to training time devoted to employees. Tuition reimbursement. on-site Health Club.
Cons
Complete loss of culture within the call center. Extremely low morale. Frequent sightings of ambulances at front door. Very high stress. Micro-management. Rapidly changing stability. Sales-centric customer service and technical support.