Treat as merely a stepping stone towards something else - Anonymous employee Verizon Employee Review

3.0
11 Apr 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, pay is all right. Obvious great discount on cell bill.

Cons

'Commissions structure constantly played with. More "guidelines" put in place to supposedly help the customer select the right device or plan but massive downsides to commission check if only a very small amount of phones are exchanged by customer. Difficult to take vacations, prorated quota relief given for taking at least three days off for vacation but no more than 5 days relief in a single month allowed, makes planning long trips hard. Sales reps are also told to handle technical problems for customers not just sales or billing inquiries, can become quite time consuming and seems to force a rep to want to get a customer with a phone issue out of the store as fast as possible to allow the chance to find a purchasing customer.

Explore other reviews about Verizon

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Cons

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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