its what u make of it - Cs Representative Verizon Employee Review

3.0
23 Mar 2010
Recommend
CEO approval
Business outlook

Pros

good benefits, take advantage of tuition asst while there...contribute to ur 401k and after 3yrs ur in good with the bank...opportunities for advancement...get as many free certifications as u desire!!!!

Cons

micro-managing at its best, horrible shift until about ur 3rd year...hard to xfer from call center to retail...very strict with time management

Explore other reviews about Verizon

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Man amazing company with great time and benefits. Best PTO a place had to offer

Cons

Really not much upward mobility after getting tech support.

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
See reviews by: Helpful|Rating|Date|All