Pros
The pay and the benefits are relatively good for the industry. Verizon has been very flexible in work - as long as you did your job well, the hours need not be set. My management was always understanding of a work/life balance. There was always flexibility to telecommute. I've worked in a few different business units of the company and have been lucky in getting caring, family-focused, friendly management. There will always be a few "bad apples" but, for the most part, I enjoyed my peers and my management. I always felt part of a family - albeit a disfunctional one.
Cons
I first began with GTE, which was always family-focused, friendly, and a lot of fun. When the merger with BellAtlantic created Verizon, things began to change. Rediculous cost-cutting measures were put in place - removing the third light bulb in overhead lights, no more coffee, building cleaning and maintenance drastically reduced - all in a misplaced effort to save a few dollars. In the end, they gained longer coffee breaks, unhappy enployees working in the dark, and dirty buildings. Then there are the constant layoffs. Every quarter employees look forward to the next cut and the lucky ones who stay behond get to work more for the same amount. Then we get to hear the illustruous senior management, enjoying their multimillion dollar incomes, tell us it isn't over - more layoffs to come.