Pros
- Clear mission with award-winning products/solutions. - Company has an unrelenting passion for customer success and the different departments (CX, Sales, Product, Marketing, etc) work together to ensure our customers get value and are successful. It's a breath of fresh air to work in an organization that truly cares about customers. - A lot of diversity and I feel that as a minority my voice is heard. - Startup in hypergrowth phase where you have a lot of opportunities for growth and career advancement.
Cons
Not a con for me, but if you join, keep in mind this is a fast-paced environment that requires flexibility, not everything is figured out since it is a start-up. You also need to be a quick learner and highly collaborative to deliver value to customers at speed.