Sales Organization is in Shambles - Anonymous employee VendorPM Employee Review

1.0
13 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is a decent way to get your foot in the door but be prepared for a lot of mental issues that come with working here.

Cons

Be mindful - VendorPM gets their current employees to post POSITIVE (5 STAR) GlassDoor reviews after they get a negative one to balance the ratings! The reviews you see after this will likely be fake. The vendor sales organization is very disorganized. Like past reviews have mentioned, barely any inbound lead flow occurs making it almost impossible to reach the targets. The targets itself are very excessive meaning NOBODY ever attains them. This unfortunately leads to a lot of reps deploying desperate measures to close deals such as stealing leads and deceiving customers. Additionally, the company has a very HIGH turnover rate for BDRs. Only TWO BDRs have ever been promoted to AE’s and they both left the organization within months of their promotion. BDRs often leave the organization as a whole or get fired. If you want to grow as a seller, this company does not provide a platform for that. This management says change will happen but it almost never does. The commission structure is disorganized ensuring reps are never fairly compensated. The average deal size is SMALL (<$5k) meaning the commissions you are making are fairly small. However, you will never see the value of your work. Say goodbye to those sweet commission cheques. I have brought up concerns with management which have pretty much led to no changes. It would be helpful if management would want to listen. Unfortunately, they are too indulged in chasing down revenue goals for their VC investors.

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VendorPM Response
2y
Thank you for taking the time to share your experience. I want to address some of your concerns while offering additional context. First and foremost, employees submit reviews on Glassdoor and other platforms voluntarily. These reflect genuine experiences within our organization. While we typically don't respond to negative reviews, we are doing so this time primarily for the benefit of prospective sales candidates. We'd also like to extend an open invitation from our CEO if you'd like to discuss your experience further. Regardless of the claims' validity, there's an underlying experience that prompted your review, and we'd like to understand it better to prevent similar experiences for others in the future. Regarding the turnover rate you mentioned on the Vendor BDR team, it's essential to clarify the nature of this role. Vendor BDR positions are entry-level roles filled by interns, and as such, they are fixed terms of employment. These internships provide valuable learning experiences, and most candidates who are successful in the interview process do very well and make a competitive hourly wage plus commission. More than 20% of our BDR interns have extended their term or returned to us for another internship. Additionally, we have hired two Vendor BDR interns as full-time employees on our Customer Success teams, and both are still with us today. We are proud of their growth within our organization. Achieving sales targets anywhere will likely be challenging but realistic. An internship with us offers individuals the opportunity to explore this field. Sales can be tough, but it's also a field where new graduates can earn six figures in their first year. We continuously evaluate our targets to ensure they are attainable, striving to provide a fair and motivating compensation structure, which we regularly review and refine as needed. You mentioned the need to "steal leads," which is an unfortunate viewpoint. I want to reiterate that there is never an excuse for unethical behavior, and we have a zero-tolerance approach to such matters to uphold our team culture - as a former employee, you should know this. I'm genuinely sorry that you had a negative experience with us, and I hope you have found a better-suited opportunity. If you have any further concerns or suggestions, please contact our CEO, Head of Sales, or HR department. We wish you well. -Neel Bali, Head of Sales

Explore other reviews about VendorPM

1.0
15 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Some great people at this company 2. Remote work

Cons

Decisions are often made hastily, without enough information, and this is resulting in bad decisions. I'm not sure if there is enough listening to our actual customers. To one particular leader, I also wish to convey a message that it would be wise to refrain from casting shadows on others. Such actions do little for your own reputation and the shade is not subtle. This isn't the first time this person has attributed poor outcomes to an individuals contributions rather than lack of product market fit and leadership decisions. I guess it's much easier to throw an employee under the bus. More effort should be made to distinguish between these things.

13
1.0
14 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Having endured VendorPm unhealthy work environment, my new job at the new company is going to be like a walk in the park in comparison.

Cons

The very high engineering employee turnover rate speaks volumes about how dissatisfied the workforce is. Poor leadership and lack of any direction have created an extremely stressful and demoralizing environment.

14
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