employer cover photo
employer logo
employer logo

Venbrook Insurance Services

Is this your company?

A Truly Awful Experience - Finance Venbrook Insurance Services Employee Review

1.0
16 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Hard to come up with any. The benefits are pretty good. Pay is average to slightly above average. I made a few friends working here. The office space is pretty nice too.

Cons

The company is under new ownership and management. Tons of structural issues. Nobody has any clue what they’re doing, and nobody takes ownership of their work. There are also some extremely rude employees working here, particularly the top salespeople and their team members. Every client to them is a “VIP” client, even those clients that don’t pay their bills on time. ZERO work-life balance perpetuated by the CFO who has no respect for anyone’s time. He also does not know how to prioritize work. Everything to him is urgent. Emails, texts, and phone calls regularly occurred at all hours of the day, including weekends, along with the expectation that these requests need to be handled on the weekend. Lastly, the company didn’t seem to care very much when I left. That speaks volumes about their culture.

Explore other reviews about Venbrook Insurance Services

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The unique structure of Venbrook supports multiple revenue streams and provides employees with very diverse career path opportunities. Our new Chief Claims Officer (Awais Farooq) is heavily focused on growth, which will open advancement opportunities. New programs are being onboarded and existing clients are expanding. The three TPA operations have strong reputations within the industry, which is the result of the dedication and daily effort put forth by the claims staff to deliver an exceptionally high service level and quality claims handling.

Cons

In claims, we are in the midst of change. Although some may view 'change' as a con, the focus of these changes is designed to make us a stronger, more united organization, and allow us to better leverage and market the expertise we have in the three TPA operations. This will also open cross over opportunities.

4.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I have been with Venbrook for over three years now, and it has been a consistently positive and productive experience. Throughout my time here, I’ve worked with teams that maintain a high level of professionalism and collaboration. The support and clear communication across departments have contributed to an efficient and well‑structured work environment. I look forward to continuing to be part of an organization that values strong performance, teamwork, and steady growth

Cons

none at this time and am positive that things will continue as such

See reviews by: Helpful|Rating|Date|All