27 Apr 2021
Vaultex UK Response
5yThank you for taking the time to share this feedback with us. We are very sorry to hear that your experience hasn’t been positive whilst you’ve been working at Vaultex.
The IT function are going through a process of change at the moment and want to get this right for our employees. We pride ourselves on our Senior Management team and are confident that they are taking the business in the right direction to improve our business. We have an active recruitment campaign to recruit new talent to help with these exciting projects that we have planned over the next few years.
We are sorry that you didn’t feel supported during work and didn’t feel that you were given the opportunity to develop your skills. This is something that you would have an opportunity to discuss during your reviews with your line manager. We have lots of resources to help with the learning and development of our employees.
Equally our HR team work hard to support all of our colleagues and ensure we have the right people in the right teams. Which is why you have a dedicated HR Business partner that is available to you to discuss any concerns you have. In addition we have worked hard during the last 12 months of COVID to ensure our employees are still communicated to whilst homeworking and still run all of usual campaigns, including a Virtual Hero Award Ceremony, to recognise our peoples efforts. In addition we have managed to run our business without furloughing any of our employees and in some cases reducing working hours without our employees losing any pay.
Unfortunately we won’t be able to address every point on here, but we hope the points highlighted above can satisfy the majority of your concerns. Of course we find it disheartening that you view Vaultex in such a negative way, however appreciate your thoughts and comments and wish you all the best for your future endeavours.