3 Apr 2021
Vaultex UK Response
5yHi and thank you for taking the time to leave a review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing these issues to our attention so we can continue to improve going forward.
We agree that we have a great group of talented and motivated employees that work hard and are brilliant at what they do.
We also agree that there has been a transition within the IT team which has led to some of your points above, however we are working hard to ensure we continue to address these issues moving forward. Feedback will help us to continually improve our services and it’s much appreciated.
Wishing you all the best for the future.