Great Company, Shocking IT Management - Software Developer Vaultex UK Employee Review

1.0
3 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Majority of staff are talented and motivated. Great terms and conditions on paper Guy at the very top is a great leader.

Cons

An IT ‘function’ that has been under transformation for the last 3-4 years led by people who don’t seem to have a clue about IT. There has been a monumental waste of the company’s money and everyone’s time. A department that is a real risk to the company’s sustainability. Needs some real scrutiny.

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Vaultex UK Response
5y
Hi and thank you for taking the time to leave a review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing these issues to our attention so we can continue to improve going forward. We agree that we have a great group of talented and motivated employees that work hard and are brilliant at what they do. We also agree that there has been a transition within the IT team which has led to some of your points above, however we are working hard to ensure we continue to address these issues moving forward. Feedback will help us to continually improve our services and it’s much appreciated. Wishing you all the best for the future.

Explore other reviews about Vaultex UK

2.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

If you want something that benefits them you’ll get it

Cons

Poor management Company is losing contracts and work is slowing

1
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Vaultex UK Response
1mo
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not met expectations. We value all feedback from our employees and recognise the importance of strong leadership, communication and creating a positive working environment. Whilst we understand that periods of change can sometimes create uncertainty, we would like to reassure you that Vaultex remains a strong and stable business with continued focus on growth, customer partnerships and supporting our employees. Your comments regarding management and communication have been noted and will be shared internally. We'd encourage you to reach out to the HR team with any concerns so they can be appropriately addressed. Thank you again for taking the time to leave a review.
4.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good package including car allowance and generous pension and bonus scheme

Cons

Limited opportunity for progression etc

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Vaultex UK Response
2mo
Thank you for taking the time to share your feedback. We're really pleased to hear that you value the overall package, including the car allowance, pension and bonus scheme. We also appreciate your honest comments regarding progression opportunities. Supporting career development is very important to us, feedback like your helps us to identify where we can do better. If you're open to it we'd welcome the opportunity to discuss your experience further and explore how we can support your career growth - feel free to reach out to the HR or Recruitment team and we can help.
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