Pros
If you're in the right store (One of the Orange County stores), you get a ton of extra opportunities to work trade shows, the US Open of Surf, the corporate office and more. If you're a friendly and outgoing person, and can persevere even when a customer tells you no, you will strive here. You have to be willing to figure out new ways to sell that aren't your typical methods. If you just offer items, you'll get the same response as anywhere else. You really have to get to know the customer so you can make your add ons relevant to their needs.
Cons
The pay is horrid. There are so many companies that offer better pay for less work. The company sacrifices a lot of technology (being able to look up another stores inventory, rewards programs, sales on shoes, overall condition of the computers, etc.) leaving employees to do most of the ground work. We only just recently gained the ability to place online orders in-store. You definitely need to be passionate about the brand to want to work here.