Pros
One pro was the friends I made while working here. The other pro was getting paid to study for my licenses.
Cons
Where do I start? My new hire class only has about 5 of the 25 of us left working there if that tells you something. They say you will eventually get out of a phones roll but that will be YEARS. They prevent you from progressing but the whole time I was drinking the kool aid thinking the little projects I was working on would get me somewhere. They pay less than the average salary for a college grad. The time off lottery system is terrible because if you don’t get the day and you take the day off then they punish you. They cut your lunches to 30 minutes without notice some days. The clients can be very mean to you. Vanguard is very controlling with every minute of your day and you have no ability to show your talents. The sign on bonus is something they will send you to collections for and offer no settlement but then make errors daily where Vanguard throws away money. I quit and moved companies and it was so weird actually being in charge of myself. I get to control my work day and got a pay raise of 17,000 more than vanguard was giving me. If you work here in any phones role then you are quite actually wasting your time and will find the real corporate world way different when you leave... in a good way. Quit before you get sucked into their madness. Additionally, there’s always restructuring going on so be careful because you get no say in where they put you.