Vanguard Reviews | Glassdoor.ie

Vanguard Reviews

Updated 16 Jan 2020

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3.2
51%
Recommend to a Friend
73%
Approve of CEO
Vanguard CEO Tim Buckley
Tim Buckley
294 Ratings
Pros
Cons
  • "Call Center roles may be advertised or played down as to how much crew on are the phone(in 200 reviews)

  • "That is all that you will be doing in the entry level role(in 69 reviews)

More Pros and Cons
  1. Helpful (76)

    "Sadly, driving my high loyalty and engagement down, starting to fall out of love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Malvern, PA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Vanguard full-time for more than 10 years

    Pros

    -Corporate structure (owned by clients) -Firm mission and investment philosophy -Benefits, particularly PTO -Great people, team environment -Strategic thinking / direction of firm (advice) -Product and service lineup (although could be broader)

    Cons

    -Doesn’t value the workforce like the past, particularly the people who have the knowledge and have driven results for years -Too much deadwood and 20+ year bureaucrats or inexperienced new leaders from rotational programs in senior positions -Expecting more of people, yet not changing compensation enough to reflect that -Being pennywise / pound foolish with spending, particularly on tech, CEOs relentless push for expense reduction is concerning, and people don’t feel like they can challenge

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    Advice to Management

    1. You’re killing the spirit of your Crew, culture isn’t moving in a promising direction despite messaging on founder’s mentality and new ways of working - you can’t just announce these things and not change at the top - you have to walk the talk and lead the way, which means change in your own mindset and behavior, if you aren’t willing to step away from command and control then don’t talk about these changes 2. Take a hard look at the M5 and above to senior staff (senior management) group and really ask yourself who are the people there that really make a difference and drive results, how many are just followers versus leaders, who has really done something of value and displayed grit, who are the people Crew enjoy working for, there are senior officers who need to move on, break up the clique...you can’t do this analysis on your own because you have bias, it needs to be 360 or led objectively 3. Invest more in the leaders you have that display the right attitude and grit versus thinking you always have to go to a consultant or external hire, for all the talk about development the follow through isn’t there

    Show More
    Vanguard2019-09-07
  2. Helpful (2)

    "Great company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consulting Hardware Engineer in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vanguard full-time for more than a year

    Pros

    . Laid back environment. . Friendly / supportive / co-operative colleagues. . Good work / life balance. . Job stability / security.

    Cons

    . Not technologically challenging . Paperwork needed for everything. . Use of old technologies. . Not open to adapting new technologies promptly. . Salary structure is poor.

    Vanguard2020-01-13
  3. "Not much opportunities for minorities in general and non-Ivy school students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Vanguard full-time for more than 3 years

    Pros

    Pay and benefits is fair.

    Cons

    Office politics consumes ones energy and time. If you are not white, your first 120 seconds will always be about proving yourself knowledgeable and capable.

    Advice to Management

    A college title does not determine ones performance, just the added knowledge not potential.

    Vanguard2020-01-16
  4. "Great Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retirement Plan Specialist in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time for more than a year

    Pros

    Great place to start your career

    Cons

    call center, hard to find time for self development

    Vanguard2020-01-17
  5. "Decent place to wprl"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Devon, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Vanguard full-time for less than a year

    Pros

    Good benefits and retirement plans. Pay was average

    Cons

    Lose job if you fail series exams and have to go back to being a contractor

    Vanguard2020-01-16
  6. "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Consultant in Malvern, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time for more than a year

    Pros

    Great benefits, coworkers and great bosses so far

    Cons

    Call center atmosphere, can be micromanaging for sure and also can plateau pretty quickly in your role as far as new skills.

    Advice to Management

    Be more lenient and hire more reps so that all the current reps aren't overworked.

    Vanguard2020-01-15
  7. "Great place to kickstart career."

    StarStarStarStarStar
    Current Employee - Foundational Client Services Representative 

    I have been working at Vanguard full-time

    Pros

    Excellent Preparation for exams (get paid to study too!) Awesome benefits package

    Cons

    Salary not as comparable as other companies.

    Vanguard2020-01-11
  8. "Great Environment, but Slow Moving"

    StarStarStarStarStar
    Current Employee - Financial Analyst in Malvern, PA

    I have been working at Vanguard full-time

    Pros

    Pros: Very comfortable environment, focused on personal growth

    Cons

    Cons: Complacent atmosphere at times and it slow moving in terms of innovation and technology

    Vanguard2020-01-11
  9. "Client relationship associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Vanguard full-time

    Pros

    Good experience to gain from this work.

    Cons

    There not that many cons.

    Vanguard2020-01-09
  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in Toronto, ON

    I have been working at Vanguard full-time for more than 3 years

    Pros

    Culture, holiday, supports work life balance

    Cons

    Slow to make decisions sometimes

    Vanguard2020-01-10
Found 2381 reviews