Unclear and Unmanageable Account Manager Expectations - Associate Account Manager ValleyCrest Companies Employee Review

great pay!! $15 hour + overtime

long hours, but interesting work

Large company, reputation and visibility result in a steady stream of incoming work. Sr management in California seem to have good intentions.

Let me start by saying that it totally depends on the branch and branch manager how your experience with VC is. I know plenty of people within VC at other branches that have positive things to say. However, at my branch, the branch manager was totally out of touch with how to manage a business. Tried to micromanage and would threaten to fire you to get what he wanted. Would show up late daily but have the Account managers send workers home if they were five minutes late. If it didn't help the bottom line (read: his bonus), you could forget about it. Labor was cut when costs ran too high, resulting in a dwindling quality of work and upset customers. Talented people were hired as "Trainees" and forced to work far below their pay grade with hope of a "promotion" sometime down the line (read: never). Lot of talk about developing people and furthering education but nothing done. The Account managers all were more worried about doing what it took to keep the branch manager happy and not get fired than about keeping the customer happy and furthering the development of the branch's business. Pretty toxic place.