Exploitive company that is way out of touch - Technology Valley Fiber Employee Review

1.0
20 Sept 2023
Recommend
CEO approval
Business outlook

Pros

- Coworkers are great, haven't had many people here as co workers that i did not like. - Fairly accommodating with PTO -work experience

Cons

- Underpaid. 95% of employees here feel as if they are underpaid and far under market value for their positions. Constantly told excuses like for our area its fair, or that its not in the budget. Wages are anywhere from 5 - 20$ under market value. - For a homegrown company they are awfully corporatized in the worst way. Senior management does not understand the environment and work life they have created for their employees. The entire company feels like a sell out where they are not focused on the customers, but rather the shareholders. - Bare minimum benefits. The only reason they have these is so that they can list benefits on job postings, but they cover almost nothing. most of the work force sits in front of a computer every day and you get 1 eye consultation partially paid for. Nothing else is covered in eyes. -24/7 schedules ensure that you can never get a schedule to stay solid. -Since being bought by DIF the company has taken a downward trend of unrealistic goals and high turn over rate for employees. They will try to milk everything they can out of you with no pay raises, and promise better things in the future. Its safe to say good things will never come. -communication between departments is awful. Pointing fingers to everyone else. -processes have become over processed and putting a stress on all employees. -goals are set by senior management and unrealistic. -Gaslit into thinking this is a good place to work, when in reality its a workplace filled with incompetent management who only care to keep you there for the bare minimum they can. -Pizza parties instead of wage increases -senior management can only see the money. -employees feel forced to take on extra work to get anywhere and managers will milk as much of this as they can. then employees feel expendable if they don't take the work. -Company would rather hire new people than invest in the ones it has.

Explore other reviews about Valley Fiber

1.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The "Plug-and-Play" Fallacy: Managers often assume a new hire's previous experience means they don't need to learn this specific company’s systems, culture, or nuances. The Resource Crunch: They might be so understaffed that they feel they don’t have the "luxury" of training you, ignoring the fact that fixing mistakes takes twice as long as teaching it right the first time. Poor Management Maturity: Sometimes, leadership simply hasn't defined what "success" looks like, so they default to "do everything, perfectly, right now."

Cons

It’s incredibly frustrating to feel like you're being set up for failure. When an organization (or a manager) skips the "onboarding" phase and jumps straight to "high-stakes performance," they aren't just being ambitious—they're being unrealistic.

4.0
21 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Opportunity to take on responsibility early - Good stepping stone for career development - Approachable leaders willing to listen (in some departments) - Good opportunities for critical thinkers - Good advancement opportunities for problem solvers - Reliable hours - Flexible Hours

Cons

- Opportunities to improve client communication and service consistency - Lack of focus on customer experience - Limited strategic emphasis on long-term customer satisfaction (short-term thinking) - The work environment, professionalism and expectation seemed inconsistent between departments - Lack of accountability among middle-management. - Massive opportunities to improve operational efficiency - Not ideal for individuals who prefer highly structured training and step-by-step guidance

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